INTELCIA competitors and similar companies

1. 

   KM2 Solutions

   km2solutions.com

   In 2024, KM² Solutions celebrated its 20th year of operations and can reflect on an incredible journey from its visionary inception to its current position as the leader in nearshore outsourcing. Here’s to “20 years of Excellence in Outsourcing” and many more to come! read more FEATURED ARTICLES What to Expect When First-Time OutsourcingWe look

   United States · 2,604 employees on LinkedIn

   • Both in Outsourcing
2. 

   WNS

   wns.com

   WNS helps global businesses Outsmart the Future through innovative business transformation, analytics, and digital solutions that deliver sustainable growth.

   United States · 62,225 employees on LinkedIn

   • Both in Information Technology
   • Same size: 10,001-50,000 employees
   • Both use Atlassian Jira
3. 

   Accenture

   accenture.com

   Accenture embraces the power of change to create 360° value and shared success for our clients, people, shareholders, partners and communities. Learn more.

   Ireland · 693,432 employees on LinkedIn

   • Both in Consulting
4. 

   Foundever

   foundever.com

   Provider of contact center outsourcing services intended to offer an improved customer experience while reducing costs. The company specializes in customer relationship management, offering outsourced inbound call management services through nearshore and offshore contact centers, enabling clients in the financial, healthcare, media and retail sectors to optimize their performance at comparatively lower operating costs.

   United States · 43,845 employees on LinkedIn

   • Both in Consulting
   • Same size: 10,001-50,000 employees
5. 

   Armatis

   armatis.com

   Provider of customer relationship design and management services in the contact center market. The company's services are offered to design customer relationship strategies and acquire customers and retain their loyalty throughout the customer life cycle and in all interaction channels by providing innovative and value-creating services using advanced tools, interactive modules, and automated customer relation dashboards, enabling companies to serve their customers and improve their brand loyalty.

   France · 4,884 employees on LinkedIn

   • Both in Outsourcing
   • Both use Axeptio
6. 

   Transcom

   transcom.com

   Transcom - Behind the Brilliance

   Sweden · 15,807 employees on LinkedIn

   • Both in Information Technology
   • Same size: 10,001-50,000 employees
7. 

   Outsourced

   outsourced.ph

   Build dedicated offshore teams from anywhere in the world with Outsourced, your world-class ISO certified remote staffing provider in the Philippines.

   Philippines · 1,089 employees on LinkedIn

   • Both in Outsourcing
8. 

   Fusion BPO Services

   fusionbposervices.com

   Fusion BPO Services is an outsourcing company located in Draper.

   El Salvador · 52 employees on LinkedIn

   • Both in Outsourcing
9. 

   Alorica

   alorica.com

   <p style="text-align: center"><i>Company recognized during CCW Excellence Awards for its leading employee experience strategy through technology, career growth, wellness and purpose-driven company culture</i></p><p><b>IRVINE, Calif., June 12, 2025</b> — <a href="/home">Alorica Inc.</a>, a global leader in digitally-powered customer experiences (CX), has been recognized by Customer Management Practice (CMP) as the CMP Research Best of the Best for Employee Experience during the 2025 CCW Excellence Awards at Customer Contact Week (CCW) Las Vegas. This award honors organizations — both end users and vendors — that have demonstrated exceptional commitment to enhancing the employee experience in contact centers and customer service environments.</p><p>“This win is a direct reflection of the commitment and talent of our 100,000+ people around the world,” shared Mike Clifton, Co-CEO of Alorica. “We’ve built a tech-enabled, people-first model where creating easy access to resources our teams need and opportunities for real-time feedback and growth are top priorities. It’s something we strongly believe in at every level across regions, and it’s paying off in performance, retention and innovation.”</p><p>Highlights of Alorica’s award-winning employee experience strategy:</p><ul style="margin-left: 30px"><li><b>Alorica Connect</b> – A gamified, all-in-one platform that unifies communication, training, scheduling, recognition and feedback, delivering a seamless digital employee experience from day one.</li><li><b>Ignite &amp; Concierge</b> – Integrated within Alorica Connect, these tools empower employees to submit real-time feedback and access 24/7 support across the employee lifecycle.</li><li><b>Hypercare Insights &amp; CARE Committees</b> – Data-driven systems and employee-led groups that capture sentiment, identify friction points and execute tailored action plans to continuously improve satisfaction and performance.</li><li><b>Wellness Program</b> – Alorica provides modern, user-friendly tools for managing stress, improving confidence and navigating life challenges. The internal wellness program also includes weekly thematic activities, daily meditations, resiliency courses and access to licensed therapists for individual and group counseling.</li><li><b>Career Advancement</b> – Programs like Alorica Academy, Level Up, Quest Training and Rising Star prioritize internal mobility and professional development from internships to senior leadership roles.</li><li><b>Making Lives Better with Alorica (MLBA)</b> – With chapters across eight countries, this employee-run nonprofit enables teams to fundraise and award 100% of donations to their local communities. In 2024 alone, MLBA raised over $769,000, granting assistance to more than 1,000 individuals for needs ranging from housing and medical expenses to food and funeral costs—resulting in a 40% boost in retention at participating sites.</li></ul><p>“An exceptional employee experience is earned. Through trust and a commitment to continuous improvement, we’ve seen significant results from putting our people first,” said Max Schwendner, Co-CEO of Alorica. “Record-high eNPS scores, double-digit drops in attrition, and a 30% growth in our global workforce are positive proof points that our teams are supported and feel empowered to be their best every day. When you prioritize the employee experience at scale, you create a ripple effect that not only transforms our business or our clients’, but the entire industry.”</p><p>“What impressed us most about Alorica was the depth and intentionality behind every aspect of their employee experience,” said Nicole Kyle, Managing Director and Co-founder of CMP Research. “They’ve built a culture that is both authentic and actionable—one that drives engagement, seamlessly integrates technology, inspires loyalty and sets a higher standard for the industry.”</p><p>This recognition is another addition to the growing list of accolades for Alorica, including seven technology awards earned by <a href="/alorica-iq">Alorica IQ</a> in 2025 alone—a testament to the company’s leadership in AI-powered CX innovation. At the same time, Alorica continues to be recognized as a top employer worldwide, earning <a href="https://www.alorica.com/news/detail/2025-great-place-to-work-latin-america" data-sf-ec-immutable="" data-sf-marked="">Great Place to Work</a>® certifications this year in India, Jamaica, Uruguay, the Dominican Republic, and Paraguay, along with repeat honors in the Philippines, Guatemala, Colombia, Honduras, Mexico, and Panama. These milestones reflect Alorica’s dual commitment to advanced technology and a people-first culture, further reinforced by recognitions such as the <a data-sf-ec-immutable="" href="https://www.alorica.com/news/detail/alorica-celebrates-25-years-of-operational-excellence-with-latest-award-win-for-customer-service-employer-of-the-year">2024 Stevie® Award for Customer Service Employer of the Year</a> and the <a data-sf-ec-immutable="" data-sf-marked="" href="https://www.alorica.com/news/detail/alorica-philippines-wins-bronze-in-11th-asia-pacific-stevie-awards-for-exemplary-diversity-inclusion-efforts">2024 Asia-Pacific Stevie® Award for Innovative Achievement in Diversity &amp; Inclusion</a>.</p><p>To learn more about Alorica’s award-winning employee experience model, visit <a href="/home">alorica.com</a>.</p><p>&nbsp;</p><p>&nbsp;</p><hr><p>&nbsp;</p><p><b>About Alorica</b></p><p>Alorica is a global leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit <a href="/home">alorica.com</a>.</p><p>&nbsp;</p><p><b>Media Contact:</b></p><p>Sunny Yu</p><p><a data-sf-ec-immutable="" href="http://mailto:[email protected]">[email protected]</a></p><p>&nbsp;</p>

   United States · 71,746 employees on LinkedIn

   • Both in Information Technology
   • Same size: 10,001-50,000 employees
10. 

    EPerformax

    eperformax.com

    Since 2002, ePerformax has provided seamless customer experiences through call center outsourcing and omnichannel contact center services in the Philippines.

    Philippines · 4,837 employees on LinkedIn

    • Both in Outsourcing

Questions about INTELCIA

How many employees does INTELCIA have?

INTELCIA has 19,181 employees on LinkedIn, down 8% over the last 12 months.

Where is INTELCIA headquartered?

INTELCIA is headquartered in Casablanca, Morocco.

Who are INTELCIA's competitors?

Companies similar to INTELCIA include KM2 Solutions, WNS, Accenture, Foundever and Armatis.

What technologies does INTELCIA use?

INTELCIA's website uses HTTP/3, PHP, Akamai mPulse, Google Tag Manager and Font Awesome and 16 more.

When was INTELCIA founded?

INTELCIA was founded in 2000.