TDCX competitors and similar companies

1. 

   IntouchCX

   intouchcx.com

   IntouchCX is a global BPO leader in customer support, providing dedicated agents, advanced technology, and customized strategies for innovative brands.

   Canada · 13,951 employees on LinkedIn

   • Both in Outsourcing
   • Same size: 10,001-50,000 employees
2. 

   Alorica

   alorica.com

   <p style="text-align: center"><i>Company recognized during CCW Excellence Awards for its leading employee experience strategy through technology, career growth, wellness and purpose-driven company culture</i></p><p><b>IRVINE, Calif., June 12, 2025</b> — <a href="/home">Alorica Inc.</a>, a global leader in digitally-powered customer experiences (CX), has been recognized by Customer Management Practice (CMP) as the CMP Research Best of the Best for Employee Experience during the 2025 CCW Excellence Awards at Customer Contact Week (CCW) Las Vegas. This award honors organizations — both end users and vendors — that have demonstrated exceptional commitment to enhancing the employee experience in contact centers and customer service environments.</p><p>“This win is a direct reflection of the commitment and talent of our 100,000+ people around the world,” shared Mike Clifton, Co-CEO of Alorica. “We’ve built a tech-enabled, people-first model where creating easy access to resources our teams need and opportunities for real-time feedback and growth are top priorities. It’s something we strongly believe in at every level across regions, and it’s paying off in performance, retention and innovation.”</p><p>Highlights of Alorica’s award-winning employee experience strategy:</p><ul style="margin-left: 30px"><li><b>Alorica Connect</b> – A gamified, all-in-one platform that unifies communication, training, scheduling, recognition and feedback, delivering a seamless digital employee experience from day one.</li><li><b>Ignite &amp; Concierge</b> – Integrated within Alorica Connect, these tools empower employees to submit real-time feedback and access 24/7 support across the employee lifecycle.</li><li><b>Hypercare Insights &amp; CARE Committees</b> – Data-driven systems and employee-led groups that capture sentiment, identify friction points and execute tailored action plans to continuously improve satisfaction and performance.</li><li><b>Wellness Program</b> – Alorica provides modern, user-friendly tools for managing stress, improving confidence and navigating life challenges. The internal wellness program also includes weekly thematic activities, daily meditations, resiliency courses and access to licensed therapists for individual and group counseling.</li><li><b>Career Advancement</b> – Programs like Alorica Academy, Level Up, Quest Training and Rising Star prioritize internal mobility and professional development from internships to senior leadership roles.</li><li><b>Making Lives Better with Alorica (MLBA)</b> – With chapters across eight countries, this employee-run nonprofit enables teams to fundraise and award 100% of donations to their local communities. In 2024 alone, MLBA raised over $769,000, granting assistance to more than 1,000 individuals for needs ranging from housing and medical expenses to food and funeral costs—resulting in a 40% boost in retention at participating sites.</li></ul><p>“An exceptional employee experience is earned. Through trust and a commitment to continuous improvement, we’ve seen significant results from putting our people first,” said Max Schwendner, Co-CEO of Alorica. “Record-high eNPS scores, double-digit drops in attrition, and a 30% growth in our global workforce are positive proof points that our teams are supported and feel empowered to be their best every day. When you prioritize the employee experience at scale, you create a ripple effect that not only transforms our business or our clients’, but the entire industry.”</p><p>“What impressed us most about Alorica was the depth and intentionality behind every aspect of their employee experience,” said Nicole Kyle, Managing Director and Co-founder of CMP Research. “They’ve built a culture that is both authentic and actionable—one that drives engagement, seamlessly integrates technology, inspires loyalty and sets a higher standard for the industry.”</p><p>This recognition is another addition to the growing list of accolades for Alorica, including seven technology awards earned by <a href="/alorica-iq">Alorica IQ</a> in 2025 alone—a testament to the company’s leadership in AI-powered CX innovation. At the same time, Alorica continues to be recognized as a top employer worldwide, earning <a href="https://www.alorica.com/news/detail/2025-great-place-to-work-latin-america" data-sf-ec-immutable="" data-sf-marked="">Great Place to Work</a>® certifications this year in India, Jamaica, Uruguay, the Dominican Republic, and Paraguay, along with repeat honors in the Philippines, Guatemala, Colombia, Honduras, Mexico, and Panama. These milestones reflect Alorica’s dual commitment to advanced technology and a people-first culture, further reinforced by recognitions such as the <a data-sf-ec-immutable="" href="https://www.alorica.com/news/detail/alorica-celebrates-25-years-of-operational-excellence-with-latest-award-win-for-customer-service-employer-of-the-year">2024 Stevie® Award for Customer Service Employer of the Year</a> and the <a data-sf-ec-immutable="" data-sf-marked="" href="https://www.alorica.com/news/detail/alorica-philippines-wins-bronze-in-11th-asia-pacific-stevie-awards-for-exemplary-diversity-inclusion-efforts">2024 Asia-Pacific Stevie® Award for Innovative Achievement in Diversity &amp; Inclusion</a>.</p><p>To learn more about Alorica’s award-winning employee experience model, visit <a href="/home">alorica.com</a>.</p><p>&nbsp;</p><p>&nbsp;</p><hr><p>&nbsp;</p><p><b>About Alorica</b></p><p>Alorica is a global leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit <a href="/home">alorica.com</a>.</p><p>&nbsp;</p><p><b>Media Contact:</b></p><p>Sunny Yu</p><p><a data-sf-ec-immutable="" href="http://mailto:[email protected]">[email protected]</a></p><p>&nbsp;</p>

   United States · 71,746 employees on LinkedIn

   • Both in Customer Service
   • Same size: 10,001-50,000 employees
3. 

   itelCX

   itelinternational.com

   Provider of business process outsourcing services intended to enhance customer experience through data-driven interactions. The company utilizes a proprietary data intelligence platform, artificial intelligence integration, omnichannel solutions, quality assurance, real-time performance management, and a geo-diverse delivery model, enabling clients in the telecommunications and retail sectors to access real-time insights and deliver personalized customer interactions.

   Saint Lucia · 2,238 employees on LinkedIn

   • Both in Information Technology
4. 

   Startek

   startek.com

   Elevate CX with Startek. Discover AI-powered customer experience, digital transformation, multilingual support, and automation-driven contact center solutions.

   United States · 22,338 employees on LinkedIn

   • Both in Customer Service
   • Same size: 10,001-50,000 employees
5. 

   KM2 Solutions

   km2solutions.com

   In 2024, KM² Solutions celebrated its 20th year of operations and can reflect on an incredible journey from its visionary inception to its current position as the leader in nearshore outsourcing. Here’s to “20 years of Excellence in Outsourcing” and many more to come! read more FEATURED ARTICLES What to Expect When First-Time OutsourcingWe look

   United States · 2,604 employees on LinkedIn

   • Both in Outsourcing
6. 

   AnswerNet

   answernet.com

   U.S.-based Contact Center Outsourcing Company. Inbound, Outbound, Automated Call Center Solutions. We work 24/7 to help your business grow.

   United States · 981 employees on LinkedIn

   • Both in Customer Service
7. 

   Auxis

   auxis.com

   Explore Auxis' award-winning nearshore outsourcing & business transformation services. Start achieving peak performance in your business operations today!

   United States · 1,357 employees on LinkedIn

   • Both in Consulting
8. 

   Qualfon

   qualfon.com

   Qualfon is a business process outsourcing (BPO) company delivering AI-governed contact center, sales, and marketing services for regulated industries.

   United States · 7,726 employees on LinkedIn

   • Both in Outsourcing
   • Same size: 10,001-50,000 employees
9. 

   Transcom

   transcom.com

   Transcom - Behind the Brilliance

   Sweden · 15,807 employees on LinkedIn

   • Both in Customer Service
   • Same size: 10,001-50,000 employees
10. 

    Ascensos

    ascensos.com

    We help thousands of businesses provide great customer experiences with a 24/7 live answering service. Learn more about Ascensos.

    United Kingdom · 1,486 employees on LinkedIn

    • Both in Customer Service

Questions about TDCX

How many employees does TDCX have?

TDCX has 14,176 employees on LinkedIn, down 15% over the last 12 months.

Where is TDCX headquartered?

TDCX is headquartered in Singapore, Singapore.

Who are TDCX's competitors?

Companies similar to TDCX include IntouchCX, Alorica, itelCX, Startek and KM2 Solutions.

What technologies does TDCX use?

TDCX's website uses React, Cloudflare Browser Insights, Node.js, SiteLock and Cloudflare and 12 more.

When was TDCX founded?

TDCX was founded in 1995.